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Terms & Conditions

Terms & Conditions for Lucky Block Casino

Acceptance of the Terms

By accessing and using our platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions ("Agreement"). If you do not agree with any provision of this Agreement, please discontinue your use of our services immediately.

Eligibility Requirements

To access our services, you must:

  1. Be at least 18 years old (or the age required in your jurisdiction to engage in online gaming).
  2. Provide accurate and complete information during account registration.
  3. Comply with all applicable laws and regulations governing online gaming in your jurisdiction.

Minimum Age Requirement

You must be at least 18 years old to access our services. If you are under the age of 18, please do not attempt to register or use our platform.

Geographic Restrictions

Our services may only be accessed from countries where online gaming is permitted by law. We reserve the right to restrict access to certain jurisdictions as necessary.

Account Registration Rules

To create an account on Lucky Block Casino:

  1. You must provide accurate and complete information during registration.
  2. You will receive a confirmation email with your login credentials.
  3. Your account will be subject to verification before withdrawals can be processed.

One-Account-Per-User Policy

Each user is limited to one (1) active account on Lucky Block Casino. Any attempts to create additional accounts or use someone else's account may result in suspension or closure of the account(s).

Identity Verification and KYC

We reserve the right to request identification documents to verify your identity and comply with anti-money laundering regulations.

Account Accuracy Obligations

You are responsible for ensuring that all information provided during registration and subsequent updates is accurate and up-to-date. Failure to maintain an accurate account may result in suspension or closure of the account.

Account Security Responsibilities

  1. You will be solely liable for any unauthorized use of your login credentials.
  2. You agree to protect your login credentials from loss, theft, or disclosure to third parties.
  3. We reserve the right to request additional verification to secure your account if we suspect unauthorized activity.

Login Credentials and Password Protection

You are responsible for keeping your login credentials confidential and changing them regularly to prevent unauthorized access.

Restricted Behaviour and Prohibited Activities

The following behaviour is prohibited on our platform:

  1. Multi-accounting
  2. Fraudulent or deceptive practices
  3. Manipulation of gameplay, bonus redemption, or withdrawal processing
  4. Distribution or disclosure of login credentials

We reserve the right to suspend or close accounts engaging in restricted behaviour.

Bonus and Promotion Rules

Bonuses are subject to specific rules that must be met for redemption:

  1. Wagering requirements: certain games contribute differently to wagering requirements.
  2. Bonus expiration dates
  3. Maximum bonus limits

Read our "Bonus Terms" section for more information on individual bonuses and promotions.

Wagering and Gameplay Conditions

Wagering requirements apply to all bonuses and gameplay sessions as outlined in the "Bonus Terms" section:

  1. Wagers must be placed within a specified timeframe.
  2. Games contributing to wagering requirements may vary.
  3. A minimum number of rounds or bets may be required.

Bonus Abuse Prevention

We reserve the right to review individual accounts for suspected bonus abuse, including but not limited to:

  1. Excessive betting
  2. Multiple account creation
  3. Collusion with other players

Any evidence of bonus abuse will result in immediate account suspension or closure.

Deposits and Withdrawals (Supported by Source Material)

We process deposits via various methods as outlined on our website, including credit cards, e-wallets, and bank transfers:

  1. You agree to comply with all applicable deposit terms.
  2. We reserve the right to limit or restrict withdrawals based on individual circumstances.

Withdrawal verification procedures apply: we may request identification documents before processing a withdrawal.

Processing and Review Procedures

We reserve the right to review and verify transactions at any time, including deposits, bets, wins, bonuses, and withdrawals:

  1. Such reviews will be conducted in accordance with these Terms & Conditions.
  2. Any discrepancies or suspected anomalies may result in account suspension or closure.

Responsible Gambling Expectations

  1. We encourage responsible gaming practices: set limits, track spending, and avoid addiction.
  2. Our services are designed for entertainment purposes only; all participants must do so responsibly.

Self-exclusion procedures apply: you can opt to exclude yourself from the platform by contacting our support team:

  1. This will result in account suspension or closure, pending an exclusion period as specified.
  2. Excluded accounts may not be reactivated until after a minimum 6-month waiting period has been served.

Game Fairness and RNG Systems

Our games employ Random Number Generator (RNG) technology to ensure fairness:

  1. These systems are certified by independent third-party auditors.
  2. We regularly audit our game providers for compliance with regulatory requirements.

We reserve the right to void gameplay if we detect any irregularities or suspected collusion between players, including but not limited to "glitches" affecting the outcome of a round or bet.

Suspension or Closure of Accounts

We reserve the right to suspend or close accounts without prior notification:

  1. Failure to comply with these Terms & Conditions
  2. Restrictive behaviour or suspected fraudulence

Please note: all account-related actions are subject to review and approval by our team.

Intellectual Property and Platform Ownership

All intellectual property rights, including trademarks and copyrights, belong to Lucky Block Casino.

Limitation of Liability

We limit liability for any damages, losses, or expenses arising from:

  1. Your use of the platform.
  2. Compliance with laws and regulations governing online gaming in your jurisdiction.

You agree to hold us harmless against all claims, demands, and actions.

Modification of Terms

These Terms & Conditions may be updated at our discretion:

  1. We will notify users via email or on-platform notifications before implementing any material changes.
  2. Your continued use of the platform after receiving such notification constitutes your agreement with revised terms.

Contact or Support Guidance

For support inquiries, please contact us through one of the following methods:

  • Live chat
  • Email 
  • Phone 

We will respond to your query as soon as possible.